Policy Description

• This policy describes how Tygart Mountain Sports, LLC (collectively, “Tygart Mountain Sports”, “Tygart Mountain Sports Services”, “we”, or “us”) collects, uses and shares information collected through the mail, the Tygart Mountain Sports retail store, and tygartmountainsports.com.
• Effective Date of Policy: 25 May 2021

HOW WE COLLECT AND USE INFORMATION
Data and Personal Information (“PI”)

• We may collect data and/or personal information (“PI”) such as your name, your contact information, your shipping information, and your billing information (such as credit card account data). We collect PI when you provide it to us through your use of the Tygart Mountain Sports Services; for example: when you interact with our website, place an order, speak with an agent on the phone, or sign up for our mailing list. We may combine the PI we collect with additional information from other third-party sources.
• We use the PI that we collect to provide the Tygart Mountain Sports Services (such as processing and shipping your orders or responding to customer service requests), to analyze and improve the Tygart Mountain Sports Services, and to conduct marketing. If you register for email or if you provide your email address to us, we will send you emails about a variety of topics such as store events, new products, and special sales. Please see below for your choices regarding how we collect, use and share your PI.
• We share email activity data with our marketing email provider to help them better target email deployments to consumers. While our marketing email provider has access to email address and email activity and may share bulk/non-specific activity data, no email addresses or specific email actions are ever shared with other third parties. Should a consumer wish to opt out of this sharing, that consumer simply needs to opt out of marketing email from us.

Geographic Location

• Our Website may use the location services and/or GPS feature of your device to determine the location of the device. We and our third-party or partners may collect and use this geographic location data to make our advertising more relevant, and to improve Tygart Mountain Sports Services. We do not store geographic location data in combination with other PI. If you do not want us or third parties to collect and use your device’s geographic location, please disable location services for your device.

Usage Information and Analytics

• We automatically collect certain usage information when you use Tygart Mountain Sports Services. For example, we collect information about the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and about how you use Tygart Mountain Sports Services (such as what time you visit our websites). We, and our advertisers and ad servers, may also collect information outside the Tygart Mountain Sports Services to measure the success of our advertising campaigns. We use the information that we collect for a variety of purposes such as to provide and improve the Tygart Mountain Sports Services, and to analyze and offer our advertising.
• Our website also uses third-party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.

Information You Post

• All information that you share about yourself, whether of a personal nature or not, in a public open forum – such as on a social network – is likely public information. If you don’t want it to be public, please don’t post it.

HOW WE SHARE INFORMATION
We do not disclose your PI to third parties, except as follows:

• To companies that provide services to us or perform functions on our behalf (such as processing credit card payments) and have agreed to use your information only for the purposes we request;
• When we believe disclosure is appropriate to comply with applicable law, legal process, and/or governmental authorities;
• When we believe disclosure is appropriate to protect our rights, our customers, our property, our employees, or others.
• We may disclose de-identified, aggregated, or other non-personal information to third parties in our discretion. The Tygart Mountain Sports Services or our offerings on social media platforms may include commenting, forums, sharing, or other similar features. Information that you provide using these features may be available to other users or the general public.

YOUR CHOICES

• With your PI – like the information you give us to fulfill an order – you have the option to change or correct your information and the choice of not hearing from us again. There are several ways you can control our use of your PI in connection with marketing and promotions.

To remove your name from our lists.

• You can choose to decline communications from us at the point that we request your PI. After we have collected your PI, you can choose to stop our communications or our service or stop us from sharing your information with other companies for their marketing purposes. To exercise any of these options, please contact us by mail, email, or telephone using the contact information below.

To stop email communications. 

• If you receive email communications from us and want to opt out of receiving such communications in the future, please contact us by mail, email, or telephone using the contact information below.

To stop collection of geographic location.

• If you do not want us to collect your device’s geographic location through our website, you may disable that function on your device.

Other choices.

• Please see below to learn about your choices with regard to our use of cookies and interest-based advertising

CORRECTING OR UPDATING YOUR INFORMATION

• If you would like to request changes to the PI that you have previously provided to us, please contact us by mail, email, or telephone using the contact information below.

COOKIES

• We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with the Tygart Mountain Sports Services and our advertisements. A “cookie” is a computer file that acts as an identification card for your computer or device to distinguish your browser from others and enable us to serve you better. For example, we use cookies to save products in your shopping cart while you browse our websites and to track the effectiveness of our marketing and advertising campaigns. Similarly, a “web beacon” is a technology that can recognize specific cookies and convey information about that browser. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.
• Most browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. For instructions, check your browser’s technical information. However, if you reject or delete cookies then this may disable or interfere with features of the Tygart Mountain Sports Services or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better shopping experience on our sites.

CHILDREN

• Our online Tygart Mountain Sports Services are not intended for the use of individuals under the age of 18, and we do not knowingly collect information online from individuals under the age of 18. We will, however, collect PI from a Parent/Legal Guardian to satisfy a Rental Request for a minor.  
• Also, Services such as the Ski Rental Segment of our Website includes a Rental Agreement and Waiver. Children cannot enter into legally binding agreements.

THIRD PARTIES AND SOCIAL MEDIA

• Our websites and App may contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.
• Social media provides tools that many of our customers use and enjoy, and we include links to various social media platforms on our websites. If you interact with these social media tools through our websites, your experience on those social media sites will be governed by the privacy and other policies of those sites. So, the privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly.

SAFEGUARDING YOUR PI

• We have reasonable and appropriate physical, electronic, and administrative measures in place to safeguard the security of your personal information. However, when you communicate with customer service via email or chat on our websites, these communications may not be encrypted. For that reason, we ask that you do not share sensitive information via these communication channels.

CONTACT US
If you have any questions about this Privacy Policy, you can email, write, or call us:

[email protected]
Tygart Mountain Sports, LLC
57 Pond Street
Suite 1
Ludlow, VT 05149
1-802-228-5440